Planhat

Qui sont-ils ?

Pourquoi venir nous rencontrer ?

Visit Planhat to see how our unified customer platform helps companies—from startups to industry leaders—turn data into action across sales, service, and success to grow lifelong customers.

Quels sont les défis majeurs que vous voyez aujourd’hui en Customer Success, et comment votre entreprise y répond-elle ?

One of the biggest challenges in Customer Success today is fragmentation—too many siloed teams and disconnected systems that make it hard to stay customer-centric. Planhat was built differently. From the start, we’ve believed that customer success is everyone’s business. That’s why we’ve created a unified platform that supports cross-functional teams across the entire customer lifecycle, with flexible data and workflow tools and outcome-based onboarding. As organizations shift from one-off transactions to continuous customer engagement, Planhat is designed to help them thrive.

Quel est le sujet ou la tendance en CS qui vous passionne le plus en ce moment ?

Whitespacing—looking beyond renewals and support to uncover growth opportunities across the customer journey. It signals a shift from reactive account management to proactive revenue enablement.

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